Zoom Updates

Contact Center SDK version 1.3.0

by Lesli
Added In-app chat to Video Upgrade - The agents can upgrade an in-app chat conversation to a video call. The chat history is retained after the video upgrade and is available in the in-meeting chat window. In-app video engagement waiting
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Meeting API - November 21, 2022

by Ji Won Lee
Enhancements New about_me, linkedin_url fields in the Users > Update a user API: PATCH /v2/users/{userId} Support for restricting the number of registrants in the Meetings > Add a meeting registrant API: POST
API
Meeting

Phone API - November 21, 2022

by BeLinda
Added New Provision template API: PUT /v2/phone/devices/{deviceId}/provision_templates
API
Phone

Contact Center SDK version 1.2.0

by Lesli
Contact Center SDKs now support the following features for mobile and in-app chat engagements for Android and iOS: Added In-app chats now support chat bots. The admin-configured chat bot name and avatar displays in the in-app chat window.
Contact Center SDK - iOS
Contact Center SDK - Android
Contact Center

Meeting API - October 24, 2022

by Ji Won Lee
Added New Contact Groups API GET /v2/contacts/groups POST /v2/contacts/groups DELETE /v2/contacts/groups/{groupId} GET /v2/contacts/groups/{groupId} PATCH /v2/contacts/groups/{groupId} DELETE /v2/contacts/groups/{groupId}/members GET
API
Meeting

Phone API - October, 24 2022

by Yves
New Provision template APIs: GET /v2/phone/provision_templates POST /v2/phone/provision_templates GET /v2/phone/provision_templates/{templateId} PATCH /v2/phone/provision_templates/{templateId} DELETE
API
Phone

Contact Center SDK - September 27, 2022

by Lesli
Contact Center SDKs now support the following features for mobile and in-app video and chat engagements: Collect input (visual IVR) Send media Route to Condition HTTP call Script and set variable Customized waiting rooms (in-app video
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Phone API - September, 19 2022

by Ji Won Lee
New SMS campaign API GET /v2/phone/sms_campaigns GET /v2/phone/sms_campaigns/{smsCampaignId} POST /v2/phone/sms_campaigns/{smsCampaignId}/phone_numbers DELETE /v2/phone/sms_campaigns/{smsCampaignId}/phone_numbers/{numberId} Policy setting
API
Phone

Meeting API - September 19, 2022

by Ji Won L.
New User meeting template API POST /v2/users/{userId}/meeting_templates Workspace API GET /v2/workspaces/{workspaceId}/qr_code POST /v2/workspaces/events Zoom Chat API GET /v2/chat/users/{userId}/channels/{channelId}/admins POST
API
Meeting