Zoom Updates

Contact Center SDK version 1.3.0

by Lesli
Added In-app chat to Video Upgrade - The agents can upgrade an in-app chat conversation to a video call. The chat history is retained after the video upgrade and is available in the in-meeting chat window. In-app video engagement waiting
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Meeting API - November 21, 2022

by Ji Won Lee
Enhancements New about_me, linkedin_url fields in the Users > Update a user API: PATCH /v2/users/{userId} Support for restricting the number of registrants in the Meetings > Add a meeting registrant API: POST
API
Meeting

Video SDK API - November 21, 2022

by Yves
Added New session webhook event: session.recording_transcript_completed
API
Video SDK

Contact Center SDK version 1.2.0

by Lesli
Contact Center SDKs now support the following features for mobile and in-app chat engagements for Android and iOS: Added In-app chats now support chat bots. The admin-configured chat bot name and avatar displays in the in-app chat window.
Contact Center SDK - iOS
Contact Center SDK - Android
Contact Center

Meeting API - October 24, 2022

by Ji Won Lee
Added New Contact Groups API GET /v2/contacts/groups POST /v2/contacts/groups DELETE /v2/contacts/groups/{groupId} GET /v2/contacts/groups/{groupId} PATCH /v2/contacts/groups/{groupId} DELETE /v2/contacts/groups/{groupId}/members GET
API
Meeting

Video SDK API - October 24, 2022

by Yves
Enhancements New session_id and session_name fields in the following VideoSDK webhook events: session.user_room_system_callout_ringing session.user_room_system_callout_accepted session.user_room_system_callout_rejected
API
Video SDK

Contact Center SDK - September 27, 2022

by Lesli
Contact Center SDKs now support the following features for mobile and in-app video and chat engagements: Collect input (visual IVR) Send media Route to Condition HTTP call Script and set variable Customized waiting rooms (in-app video
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Video SDK API - September 19, 2022

by Chasity
Enhancements New h323_headers, h323_headers.from_display_name, h323_headers.to_display_name request fields in the VideoSDK API: PATCH /v2/videosdk/sessions/{sessionId}/events New session_id, session_name, and session_key fields in the
API
Video SDK

Meeting API - September 19, 2022

by Ji Won L.
New User meeting template API POST /v2/users/{userId}/meeting_templates Workspace API GET /v2/workspaces/{workspaceId}/qr_code POST /v2/workspaces/events Zoom Chat API GET /v2/chat/users/{userId}/channels/{channelId}/admins POST
API
Meeting