Zoom Updates

Contact Center SDK - September 27, 2022

by Lesli
Contact Center SDKs now support the following features for mobile and in-app video engagements: Collect input (visual IVR) Send media Route to Condition HTTP call Script and set variable Customized waiting rooms (in-app video engagements
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Video SDK API - September 19, 2022

by Chasity
Enhancements New h323_headers, h323_headers.from_display_name, h323_headers.to_display_name request fields in the VideoSDK API: PATCH /v2/videosdk/sessions/{sessionId}/events New session_id, session_name, and session_key fields in the
API
Video SDK

Zoom Contact Center mobile SDKs

by Chasity
The Contact Center SDK for Android version 1.0 and Contact Center SDK for iOS version 1.0 are now in public beta. Brands and campaigns can integrate in-app messaging and in-app video call capabilities with the Zoom Contact Center using
Contact Center SDK - Android
Contact Center SDK - iOS
Contact Center

Video SDK API - August 22, 2022

by Chasity
Added New VideoSDK webhook events: session.user_phone_callout_ringing session.user_phone_callout_accepted session.user_phone_callout_rejected session.user_phone_callout_missed session.user_room_system_callout_ringing
Video SDK
API

Video SDK API - July 18, 2022

by Yves
Enhancements New user.invite.room_system_callout value for the method field and new call_type and device_ip fields in the params field in the Use in-Session events controls API. PATCH /v2/videosdk/sessions/{sessionId}/events
Video SDK
API

Meeting API - June 21, 2022

by Yves
Added New Webinar webhook events: meeting.participant_room_system_callout_ringing meeting.participant_room_system_callout_accepted meeting.participant_room_system_callout_rejected meeting.participant_room_system_callout_missed
Meeting
API
Video SDK

Video SDK - May 23, 2022

by Yves Grant
Enhancements Add error message 12702- Can not access session a year ago. in the following APIs: GET /v2/videosdk/sessions/{sessionId} GET /v2/videosdk/sessions/{sessionId}/users GET /v2/videosdk/sessions/{sessionId}/users/{userId}/qos GET
API
Video SDK

Video SDK - April 18, 2022

by Yves Grant
Enhancements Added "Data center region for session data in transit" support for Video SDK accounts. GET /v2/accounts/{accountId}/settings PATCH /v2/accounts/{accountId}/settings
API
Video SDK

Video SDK API - January 22, 2022

by Yves Grant
The following changes were released on January 22, 2022. The documentation is delayed. See for details. Added New report APIs: GET /v2/videosdk/report/daily GET /v2/videosdk/report/telephone GET /v2/videosdk/report/cloud_recording GET
API
Video SDK