Zoom Updates

Contact Center SDK version 1.3.0

by Lesli
Added In-app chat to Video Upgrade - The agents can upgrade an in-app chat conversation to a video call. The chat history is retained after the video upgrade and is available in the in-meeting chat window. In-app video engagement waiting
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Video SDK API - November 21, 2022

by Yves
Added New session webhook event: session.recording_transcript_completed
API
Video SDK

Video SDK - Electron v1.5.2

by Chasity
Add Updates to demo app to showcase sharing second camera and far-end camera control. Fixed Issue where the user cannot get stop control callback when someone stops controlling his or her camera. Issue where it showed other platforms
Video SDK - Electron

Contact Center SDK version 1.2.0

by Lesli
Contact Center SDKs now support the following features for mobile and in-app chat engagements for Android and iOS: Added In-app chats now support chat bots. The admin-configured chat bot name and avatar displays in the in-app chat window.
Contact Center SDK - iOS
Contact Center SDK - Android
Contact Center

Video SDK API - October 24, 2022

by Yves
Enhancements New session_id and session_name fields in the following VideoSDK webhook events: session.user_room_system_callout_ringing session.user_room_system_callout_accepted session.user_room_system_callout_rejected
API
Video SDK

Video SDK v1.5.2 (patch)

by Chasity
Fixed Minor bug fixes.
Video SDK - iOS
Video SDK - Android
Video SDK - Windows
Video SDK - Mac
Video SDK - Electron

Video SDK for Electron v1.5.0

by Chasity
Add Add interfaces in lib/zoom_video_sdk_video.js. addVirtualBackgroundItem, removeVirtualBackgroundItem, getVirtualBackgroundItemList, setVirtualBackgroundItem, getSelectedVirtualBackgroundItem, getSelectedVirtualBackgroundItem Add new
Video SDK - Electron

Contact Center SDK - September 27, 2022

by Lesli
Contact Center SDKs now support the following features for mobile and in-app video and chat engagements: Collect input (visual IVR) Send media Route to Condition HTTP call Script and set variable Customized waiting rooms (in-app video
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Video SDK API - September 19, 2022

by Chasity
Enhancements New h323_headers, h323_headers.from_display_name, h323_headers.to_display_name request fields in the VideoSDK API: PATCH /v2/videosdk/sessions/{sessionId}/events New session_id, session_name, and session_key fields in the
API
Video SDK