Zoom Updates

Contact Center SDK version 2.1.0

by Lesli
Since the Contact Center SDK is built on our Video SDK, your Contact Center SDK will need to be updated at least every seven months. Added Enable or disable closed captioning/transcription and translation while in a video
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Meeting API - January 2023

by Lesli
Added New App API: POST /v2/zoomapp/deeplink New Billing Webhook events: account.entitlement_added account.entitlement_removed user.entitlement_added user.entitlement_removed Changed New sender_display_name response field in the
API
Meeting

Contact Center SDK version 1.4.0

by Lesli
Since the Contact Center SDK is built on our Video SDK, your Contact Center SDK will need to be updated at least every seven months. Added In-app video engagements now show prompts to notify consumers that their call is being recorded.
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Meeting API - December 17, 2022

by Yves
Added New Workspace API: POST /v2/workspaces GET /v2/workspaces/{workspaceId} PATCH /v2/workspaces/{workspaceId} DELETE /v2/workspaces/{workspaceId} New Zoom Room Webhook
API
Meeting

Contact Center SDK version 1.3.0

by Lesli
Since the Contact Center SDK is built on our Video SDK, your Contact Center SDK will need to be updated at least every seven months. Added In-app chat to Video Upgrade - The agents can upgrade an in-app chat conversation to a video call.
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Meeting API - November 21, 2022

by Ji Won Lee
Enhancements New about_me, linkedin_url fields in the Users > Update a user API: PATCH /v2/users/{userId} Support for restricting the number of registrants in the Meetings > Add a meeting registrant API: POST
API
Meeting

Contact Center SDK version 1.2.0

by Lesli
Contact Center SDKs now support the following features for mobile and in-app chat engagements for Android and iOS: Added In-app chats now support chat bots. The admin-configured chat bot name and avatar displays in the in-app chat window.
Contact Center SDK - iOS
Contact Center SDK - Android
Contact Center

Meeting API - October 24, 2022

by Ji Won Lee
Added New Contact Groups API GET /v2/contacts/groups POST /v2/contacts/groups DELETE /v2/contacts/groups/{groupId} GET /v2/contacts/groups/{groupId} PATCH /v2/contacts/groups/{groupId} DELETE /v2/contacts/groups/{groupId}/members GET
API
Meeting

Contact Center SDK - September 27, 2022

by Lesli
Contact Center SDKs now support the following features for mobile and in-app video and chat engagements: Collect input (visual IVR) Send media Route to Condition HTTP call Script and set variable Customized waiting rooms (in-app video
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS