Zoom Updates

Contact Center SDK - September 27, 2022

by Lesli
Contact Center SDKs now support the following features for mobile and in-app video engagements: Collect input (visual IVR) Send media Route to Condition HTTP call Script and set variable Customized waiting rooms (in-app video engagements
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Phone API - September, 19 2022

by Ji Won Lee
New SMS campaign API GET /v2/phone/sms_campaigns GET /v2/phone/sms_campaigns/{smsCampaignId} POST /v2/phone/sms_campaigns/{smsCampaignId}/phone_numbers DELETE /v2/phone/sms_campaigns/{smsCampaignId}/phone_numbers/{numberId} Policy setting
API
Phone

Zoom Contact Center mobile SDKs

by Chasity
The Contact Center SDK for Android version 1.0 and Contact Center SDK for iOS version 1.0 are now in public beta. Brands and campaigns can integrate in-app messaging and in-app video call capabilities with the Zoom Contact Center using
Contact Center SDK - Android
Contact Center SDK - iOS
Contact Center

Phone API - August 22, 2022

by Ji Won Lee
New Delete unassigned phone numbers API DELETE /v2/phone/numbers Batch add users API under Users POST /v2/phone/users/batch Enhancements Added Call waiting support for Update a call handling setting API with new fields (
API
Phone

Phone API - July 18, 2022

by Ji Won Lee
New Auto Receptionists DELETE /v2/phone/auto_receptionists/{autoReceptionistId} GET /v2/phone/auto_receptionists/{autoReceptionistId} Shared Line Appearance GET /v2/phone/shared_line_appearances Reboot a deskphone in Devices POST
API
Phone

Phone API - June 21, 2022

by Ji Won Lee
Added Auto Receptionist policy API PATCH /v2/phone/auto_receptionists/{autoReceptionistId}/policies GET /v2/phone/auto_receptionists/{autoReceptionistId}/policies PATCH /v2/phone/auto_receptionists/{autoReceptionistId}/policies/{policyType}
API
Phone

Phone API - May 23, 2022

by Ji Won Lee
Phone API https://marketplace.zoom.us/docs/api-reference/zoom-phone-api/
API
Phone

Phone API - April 18, 2022

by Ji Won Lee
Phone API https://marketplace.zoom.us/docs/api-reference/zoom-phone-api/ Announcements https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/api
API
Phone

Phone API - March 21, 2022

by Ji Won Lee
Phone API: https://marketplace.zoom.us/docs/api-reference/phone/methods
API
Phone