Zoom Updates

Contact Center SDK version 1.3.0

by Lesli
Added In-app chat to Video Upgrade - The agents can upgrade an in-app chat conversation to a video call. The chat history is retained after the video upgrade and is available in the in-meeting chat window. In-app video engagement waiting
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Phone API - November 21, 2022

by BeLinda
Added New Provision template API: PUT /v2/phone/devices/{deviceId}/provision_templates
API
Phone

Video SDK - Android v1.5.3

by Chasity
Added New interface to clean up Video SDK. New interface in ZoomVideoSDK int cleanup(); New callback in ZoomVideoSDKDelegate void onUserVideoNetworkStatusChanged(ZoomVideoSDKNetworkStatus status, ZoomVideoSDKUser user) New enum in
Video SDK - Android

Contact Center SDK version 1.2.0

by Lesli
Contact Center SDKs now support the following features for mobile and in-app chat engagements for Android and iOS: Added In-app chats now support chat bots. The admin-configured chat bot name and avatar displays in the in-app chat window.
Contact Center SDK - iOS
Contact Center SDK - Android
Contact Center

Phone API - October, 24 2022

by Yves
New Provision template APIs: GET /v2/phone/provision_templates POST /v2/phone/provision_templates GET /v2/phone/provision_templates/{templateId} PATCH /v2/phone/provision_templates/{templateId} DELETE
API
Phone

Video SDK v1.5.2 (patch)

by Chasity
Fixed Minor bug fixes.
Video SDK - iOS
Video SDK - Android
Video SDK - Windows
Video SDK - Mac
Video SDK - Electron

Video SDK for Android v1.5.1 (Hotfix)

by Chasity
Changed and Fixed Minor bug fixes.
Video SDK - Android

Video SDK - Android v1.5.0

by Chasity
Added New interfaces to support proxy settings and get SSL certificate info. New interface in ZoomVideoSDKSSLCertificateInfo String getCertIssuedTo() String getCertIssuedBy() String getCertSerialNum() String getCertFingerprint() New
Video SDK - Android

Contact Center SDK - September 27, 2022

by Lesli
Contact Center SDKs now support the following features for mobile and in-app video and chat engagements: Collect input (visual IVR) Send media Route to Condition HTTP call Script and set variable Customized waiting rooms (in-app video
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS