Zoom Updates

Contact Center SDK - September 27, 2022

by Lesli
Contact Center SDKs now support the following features for mobile and in-app video engagements: Collect input (visual IVR) Send media Route to Condition HTTP call Script and set variable Customized waiting rooms (in-app video engagements
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Quality of Service Subscription (QSS) API - September 19, 2022

by Chasity
Enhancements The following APIs used to be listed in the Zoom API Dashboard section. Now they exist in the QSS API Dashboard section. They require a subscription to the QSS summary event to receive data. QSS Dashboard APIs- GET
API
QSS

Zoom Contact Center mobile SDKs

by Chasity
The Contact Center SDK for Android version 1.0 and Contact Center SDK for iOS version 1.0 are now in public beta. Brands and campaigns can integrate in-app messaging and in-app video call capabilities with the Zoom Contact Center using
Contact Center SDK - Android
Contact Center SDK - iOS
Contact Center

Quality of Service Subscription (QSS) - August 15, 2022

by Yves
Zoom Quality of Service Subscription (QSS) is an add-on product that enables Developers to receive details about the network traffic in near real-time for users, hosts, and participants in their meetings, webinars, and phone calls. This
API
QSS

Quality of Service Subscription (QSS) - July 18, 2022

by Yves
Initial release of Quality of Service Subscription QSS real-time events: meeting.participant_qos webinar.participant_qos meeting.participant_data webinar.participant_data meeting.participant_data_summary webinar.participant_data_summary
API
QSS