Zoom Updates

Contact Center SDK version 1.3.0

by Lesli
Added In-app chat to Video Upgrade - The agents can upgrade an in-app chat conversation to a video call. The chat history is retained after the video upgrade and is available in the in-meeting chat window. In-app video engagement waiting
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Video SDK - macOS v1.5.2

by Chasity
Added New interfaces to adjust individual user's local audio volume. New interface in ZMVideoSDKUser.- (BOOL)setUserVolume:(float)volume isSharingAudio:(BOOL)isSharingAudio; - (BOOL)getUserVolume:(float*)volume
Video SDK - Mac

Video SDK - Windows v1.5.2

by Chasity
Added New interfaces to support adjusting individual user's local audio volume. New interfaces in IZoomVideoSDKUser virtual bool setUserVolume(float volume, bool isShareAudio = false) = 0; virtual bool getUserVolume(float& volume, bool
Video SDK - Windows

Contact Center SDK version 1.2.0

by Lesli
Contact Center SDKs now support the following features for mobile and in-app chat engagements for Android and iOS: Added In-app chats now support chat bots. The admin-configured chat bot name and avatar displays in the in-app chat window.
Contact Center SDK - iOS
Contact Center SDK - Android
Contact Center

Video SDK v1.5.2 (patch)

by Chasity
Fixed Minor bug fixes.
Video SDK - iOS
Video SDK - Android
Video SDK - Windows
Video SDK - Mac
Video SDK - Electron

Video SDK for Windows v1.5.0

by Chasity
Added New interface to support proxy settings and get SSL certificate info. New class IZoomVideoSDKProxySettingHandler class IZoomVideoSDKProxySettingHandler { public: virtual ~IZoomVideoSDKProxySettingHandler() {}; virtual const zchar_t*
Video SDK - Windows

Video SDK for macOS v1.5.0

by Chasity
Added New interface to support proxy settings and get SSL certificate info. New interface in ZMVideoSDK- (ZMVideoSDKNetworkConnectionHelper*)getNetworkConnectionHelper; New interface in
Video SDK - Mac

Contact Center SDK - September 27, 2022

by Lesli
Contact Center SDKs now support the following features for mobile and in-app video and chat engagements: Collect input (visual IVR) Send media Route to Condition HTTP call Script and set variable Customized waiting rooms (in-app video
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Video SDK - Windows v1.4.1

by Chasity
Added New interfaces to support programmatic virtual background. New class IVirtualBackgroundItem: class IVirtualBackgroundItem   { public: virtual const zchar_t* getImageFilePath() = 0; virtual const zchar_t* getImageName() = 0; virtual
Video SDK - Windows