Zoom Updates

Contact Center SDK version 1.3.0

by Lesli
Added In-app chat to Video Upgrade - The agents can upgrade an in-app chat conversation to a video call. The chat history is retained after the video upgrade and is available in the in-meeting chat window. In-app video engagement waiting
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Contact Center API - November 21, 2022

by Lesli
Added New Engagement APIs: GET /v2/contact_center/engagements GET /v2/contact_center/engagements/{engagementId} New Inbox APIs: POST /v2/contact_center/inboxes DELETE /v2/contact_center/inboxes PATCH /v2/contact_center/inboxes/{inboxId} GET
API
Contact Center

Meeting API - November 21, 2022

by Ji Won Lee
Enhancements New about_me, linkedin_url fields in the Users > Update a user API: PATCH /v2/users/{userId} Support for restricting the number of registrants in the Meetings > Add a meeting registrant API: POST
API
Meeting

Video SDK API - November 21, 2022

by Yves
Added New session webhook event: session.recording_transcript_completed
API
Video SDK

Video SDK - macOS v1.5.2

by Chasity
Added New interfaces to adjust individual user's local audio volume. New interface in ZMVideoSDKUser.- (BOOL)setUserVolume:(float)volume isSharingAudio:(BOOL)isSharingAudio; - (BOOL)getUserVolume:(float*)volume
Video SDK - Mac

Meeting SDK - macOS v5.12.8

by Chasity
Added New interface to control waiting room configuration for the customized user interface. New interface class named ZoomSDKCustomWaitingRoomData defined in ZoomSDKWaitingRoomController.h@property (copy, nonatomic, readonly) NSString*
Meeting SDK - Mac

Meeting SDK - Windows v5.12.8

by Chasity
Added New interface to control the waiting room configuration for the customized user interface. New interfaces in IMeetingWaitingRoomController virtual SDKError RequestCustomWaitingRoomData() = 0; New callbacks in IMeetingWaitingRoomEvent
Meeting SDK - Windows

Meeting SDK - Web v2.9.0

by Chasity
General Added API for managing virtual background. Free meeting end dialog. Client View Added American Sign Language (ASL) support. API for customizing the polling link ( setCustomizedPollingUrl). Support for sending emojis in chat.
Meeting SDK - Web

Contact Center SDK version 1.2.0

by Lesli
Contact Center SDKs now support the following features for mobile and in-app chat engagements for Android and iOS: Added In-app chats now support chat bots. The admin-configured chat bot name and avatar displays in the in-app chat window.
Contact Center SDK - iOS
Contact Center SDK - Android
Contact Center