Zoom Updates

Contact Center SDK version 1.3.0

by Lesli
Added In-app chat to Video Upgrade - The agents can upgrade an in-app chat conversation to a video call. The chat history is retained after the video upgrade and is available in the in-meeting chat window. In-app video engagement waiting
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Contact Center API - November 21, 2022

by Lesli
Added New Engagement APIs: GET /v2/contact_center/engagements GET /v2/contact_center/engagements/{engagementId} New Inbox APIs: POST /v2/contact_center/inboxes DELETE /v2/contact_center/inboxes PATCH /v2/contact_center/inboxes/{inboxId} GET
API
Contact Center

Video SDK API - November 21, 2022

by Yves
Added New session webhook event: session.recording_transcript_completed
API
Video SDK

Video SDK - Android v1.5.3

by Chasity
Added New interface to clean up Video SDK.  New interface in ZoomVideoSDK int cleanup(); New callback in ZoomVideoSDKDelegate void onUserVideoNetworkStatusChanged(ZoomVideoSDKNetworkStatus status, ZoomVideoSDKUser user)  New enum in
Video SDK - Android

Meeting SDK - Electron v5.12.8

by Chasity
Updates to codebase.
Meeting SDK - Electron

Meeting SDK - macOS v5.12.8

by Chasity
Added New interface to control waiting room configuration for the customized user interface. New interface class named ZoomSDKCustomWaitingRoomData defined in ZoomSDKWaitingRoomController.h @property (copy, nonatomic, readonly) NSString*
Meeting SDK - Mac

Meeting SDK - Windows v5.12.8

by Chasity
Added New interface to control the waiting room configuration for the customized user interface. New interfaces in IMeetingWaitingRoomController virtual SDKError RequestCustomWaitingRoomData() = 0; New callbacks in
Meeting SDK - Windows

Meeting SDK - Android v5.12.8

by Chasity
Added New interface to control waiting room configuration for customized user interface. New interface in InMeetingWaitingRoomController void onWaitingRoomCustomizeDataInfoUpdated(WaitingRoomCustomizeData bData) MobileRTCSDKError
Meeting SDK - Android

Contact Center SDK version 1.2.0

by Lesli
Contact Center SDKs now support the following features for mobile and in-app chat engagements for Android and iOS: Added In-app chats now support chat bots. The admin-configured chat bot name and avatar displays in the in-app chat window.
Contact Center SDK - iOS
Contact Center SDK - Android
Contact Center