Zoom Updates

Contact Center SDK version 2.1.0

by Lesli
Since the Contact Center SDK is built on our Video SDK, your Contact Center SDK will need to be updated at least every seven months. Added Enable or disable closed captioning/transcription and translation while in a video
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Zoom Phone-Web v5.1.0

by BeLinda
Added New List carrier peering phone numbers API: GET /v2/phone/carrier-peering/numbers Enhancements New call_transferring and play_recording_beep_tone request and response fields in User and Site APIs: GET
Zoom Phone
web

Contact Center version 2.1.0

by Lesli
Enhancements Added user_email response field in the Recordings APIs: GET /v2/contact_center/recordings GET /v2/contact_center/users/{userId}/recordings GET /v2/contact_center/queues/{queueId}/recordings GET
API
Contact Center

Contact Center SDK version 1.4.0

by Lesli
Since the Contact Center SDK is built on our Video SDK, your Contact Center SDK will need to be updated at least every seven months. Added In-app video engagements now show prompts to notify consumers that their call is being recorded.
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Zoom Phone-Web v4.12.0 December 17, 2022

by BeLinda
Enhancements Allow query data more than 6 months old in Get call recordings API: GET /v2/phone/recordings New busy_action request and response field and object busy_connect_operator in Setting Template APIs: GET
API
Zoom Phone
web

Contact Center SDK version 1.3.0

by Lesli
Since the Contact Center SDK is built on our Video SDK, your Contact Center SDK will need to be updated at least every seven months. Added In-app chat to Video Upgrade - The agents can upgrade an in-app chat conversation to a video call.
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Zoom Apps SDK v0.16.7

by Chasity
Added New methods to pin, spotlight, remove attendees from a webinar, allow & disallow attendees to speak in the webinar, share computer audio, set and remove feedback
Zoom Apps SDK

Contact Center API - November 21, 2022

by Lesli
Added New Engagement APIs: GET /v2/contact_center/engagements GET /v2/contact_center/engagements/{engagementId} New Inbox APIs: POST /v2/contact_center/inboxes DELETE /v2/contact_center/inboxes PATCH /v2/contact_center/inboxes/{inboxId} GET
API
Contact Center

Phone API - November 21, 2022

by BeLinda
Added New Provision template API: PUT /v2/phone/devices/{deviceId}/provision_templates
API
Zoom Phone