Zoom Updates

Contact Center SDK version 1.3.0

by Lesli
Added In-app chat to Video Upgrade - The agents can upgrade an in-app chat conversation to a video call. The chat history is retained after the video upgrade and is available in the in-meeting chat window. In-app video engagement waiting
Contact Center
Contact Center SDK - Android
Contact Center SDK - iOS

Zoom Apps SDK v0.16.7

by Chasity
Added New methods to pin, spotlight, remove attendees from a webinar, allow & disallow attendees to speak in the webinar, share computer audio, set and remove feedback
Zoom Apps SDK

Contact Center API - November 21, 2022

by Lesli
Added New Engagement APIs: GET /v2/contact_center/engagements GET /v2/contact_center/engagements/{engagementId} New Inbox APIs: POST /v2/contact_center/inboxes DELETE /v2/contact_center/inboxes PATCH /v2/contact_center/inboxes/{inboxId} GET
API
Contact Center

Video SDK - web v.1.5.5

by Yves
Added Support for multi-sharing at the same time. Enable with stream.setSharePrivilege(SharePrivilege.MultipleShare). Use stream.switchShareView to switch the share view. Ability to adjust individual user's audio volume locally using
Video SDK - Web

Contact Center SDK version 1.2.0

by Lesli
Contact Center SDKs now support the following features for mobile and in-app chat engagements for Android and iOS: Added In-app chats now support chat bots. The admin-configured chat bot name and avatar displays in the in-app chat window.
Contact Center SDK - iOS
Contact Center SDK - Android
Contact Center

Contact Center API - October 24, 2022

by Lesli
Added New Reports APIs: GET /v2/contact_center/analytics/agents/time_sheets Enhanced Replaced request field channel_type with channel_types in these Reports APIs: GET /v2/contact_center/analytics/historical/queues/metrics GET
API
Contact Center

Zoom Apps SDK v0.16.6

by Chasity
Updated createBreakoutRooms Data Input changes: numberOfRooms: number, Amount of breakout rooms to create. Between 1 and 50. Optional if names is present. names: String[], List of names to give breakoutrooms upon creation. Between 1 and 50.
Zoom Apps SDK

Zoom Apps SDK v0.16.5

by Chasity
Added Added role-based permissions information to all APIs and events in the documentation. Each API & event's first available client version information is added to the documentation. New method zoomSdk.getAppContext added for getting Zoom
Zoom Apps SDK

Video SDK - Web v1.5.1

by Yves
# Fixed Audio did not work on Safari for iPadOS.
Video SDK - Web