The following changes were released on August 30, 2021:

New APIs

We’ve added the following new APIs:

Reports

Get chat sessions reports

  • GET /v2/report/chat/sessions/

Get chat messages reports

  • GET /v2/report/chat/sessions/{sessionId}

New Webhooks

We’ve added the following new webhooks:

Phone Events

Caller hold a phone call

  • phone.caller_hold

Caller unhold a phone call

  • phone.caller_unhold

Callee hold a phone call

  • phone.callee_hold

Callee unhold a phone call

  • phone.callee_unhold

Caller invited to join a meeting

  • phone.caller_meeting_inviting

Callee invited to join a meeting

  • phone.callee_meeting_inviting