New

API

• Group call pickup

  • GET /v2/phone/group_call_pickup

  • POST /v2/phone/group_call_pickup

  • GET /v2/phone/group_call_pickup/{groupId}

  • PATCH /v2/phone/group_call_pickup/{groupId}

  • DELETE /v2/phone/group_call_pickup/{groupId}

  • GET /v2/phone/group_call_pickup/{groupId}/members

  • POST /v2/phone/group_call_pickup/{groupId}/members

  • DELETE /v2/phone/group_call_pickup/{groupId}/members/{extensionId}

• Devices

  • POST /v2/phone/devices/{deviceId}/extensions

  • DELETE /v2/phone/devices/{deviceId}/extensions/{extensionId}

Events (Release scheduled on 4/23)

• Phone recording

  • phone.recording_paused

  • phone.recording_resumed

Enhancements

• New request fields (short_extension, default_emergency_address) in Update phone site details API

  • PATCH /v2/phone/sites/{siteId}

• Changed the rate limit label of Delete an emergency address API from Light to Heavy

  • DELETE /v2/phone/emergency_addresses/{emergencyAddressId}

Call logs

• New response fields (caller_number_source, callee_number_source) in call logs API

  • GET /v2/phone/call_logs/{callLogId}

  • GET /v2/phone/call_logs

  • GET /v2/phone/users/{userId}/call_logs

  • GET /v2/phone/users/{userId}/call_logs/sync

• New fields (caller_number_source, callee_number_source) in call logs webhook events

  • phone.caller_call_log_completed

  • phone.callee_call_log_completed

  Common area changes

• Sunset response header added to common area phones API

  • POST /v2/phone/common_area_phones

  • GET /v2/phone/common_area_phones

  • GET /v2/phone/common_area_phones/{commonAreaPhoneId}

  • PATCH /v2/phone/common_area_phones/{commonAreaPhoneId}

  • DELETE /v2/phone/common_area_phones/{commonAreaPhoneId}

  • PATCH /v2/phone/common_area_phones/{commonAreaPhoneId}/calling_plans

  • DELETE /v2/phone/common_area_phones/{commonAreaId}/calling_plans/{type}

  • PATCH /v2/phone/common_area_phones/{commonAreaPhoneId}/phone_numbers

  • DELETE /v2/phone/common_area_phones/{commonAreaId}/phone_numbers/{phoneNumberId}

• New response field (common_area_optimized) in common area phones API

  • POST /v2/phone/common_area_phones

  • GET /v2/phone/common_area_phones/{commonAreaPhoneId}

Call queues

• New request field (common_area_ids) in POST call queues API

  • POST /v2/phone/call_queues

  • POST /v2/phone/call_queues/{callQueueId}/members

• New response fields (common_areas, extension_id) in Get call queue detail API

  • GET /v2/phone/call_queues/{callQueueId}

• Unassign a member from call queue API supports deleting a member of the common area from the call queue

  • DELETE /v2/phone/call_queues/{callQueueId}/members/{memberId}

Devices

• New response fields (provision_template_id, extension_id) in GET devices API

  • GET /v2/phone/devices

  • GET /v2/phone/devices/{deviceId}

• New request field (provision_template_id) in Update a device API

  • PATCH /v2/phone/devices

• New request fields (assignee_extension_ids, provision_template_id) in Add a device API

  • POST /v2/phone/devices