On October 24, we added new phone API endpoints and webhook events. We also made updates to existing ones. Note the new location of Zoom Phone API.

New

• Call handling API

  • POST /v2/phone/extension/{extensionId}/call_handling/settings/{settingType}

  • PATCH /v2/phone/extension/{extensionId}/call_handling/settings/{settingType}

  • DELETE /v2/phone/extension/{extensionId}/call_handling/settings/{settingType}

  • GET /v2/phone/extension/{extensionId}/call_handling/settings

• List auto receptionists API

  • GET /v2/phone/auto_receptionists

• Monitoring group API

  • GET /v2/phone/monitoring_groups

  • POST /v2/phone/monitoring_groups

  • GET /v2/phone/monitoring_groups/{monitoringGroupId}

  • PATCH /v2/phone/monitoring_groups/{monitoringGroupId}

  • DELETE /v2/phone/monitoring_groups/{monitoringGroupId}

  • GET /v2/phone/monitoring_groups/{monitoringGroupId}/monitor_members

  • POST /v2/phone/monitoring_groups/{monitoringGroupId}/monitor_members

  • DELETE /v2/phone/monitoring_groups/{monitoringGroupId}/monitor_members

  • DELETE /v2/phone/monitoring_groups/{monitoringGroupId}/monitor_members/{memberExtensionId}

• Voicemail API

  • GET /v2/phone/voice_mails

  • GET /v2/accounts/{accountId}/phone/voice_mails

• Master/sub account API for Provider Exchange

  • POST /v2/accounts/{accountId}/phone/peering/numbers

  • PATCH /v2/accounts/{accountId}/phone/peering/numbers

  • GET /v2/accounts/{accountId}/phone/peering/numbers

  • DELETE /v2/accounts/{accountId}/phone/peering/numbers

• SMS events

  • phone.sms_received

  • phone.sms_sent

Enhancements

• New response field (extension_id)

  • GET /v2/phone/auto_receptionists

  • GET /v2/phone/call_queues

  • GET /v2/phone/call_queues/{callQueueId}

  • GET /v2/phone/shared_line_groups

  • GET /v2/phone/shared_line_groups/{sharedLineGroupId}

  • GET /v2/phone/common_area_phones

  • GET /v2/phone/common_area_phones/{commonAreaPhoneId}

• New request fields (multiple_sites, site_code) in Update phone account settings API

  • PATCH /v2/phone/settings

• New response fields (caller_did_number, caller_country_code, callee_did_number, callee_country_code) in call log API

  • GET /phone/call_logs/{callLogId}

  • GET /phone/call_logs

  • GET /phone/users/{userId}/call_logs

• New fields (caller_did_number, caller_country_code, callee_did_number, callee_country_code, client_code ) in call log events

  • phone.callee_call_log_completed

  • phone.caller_call_log_completed

Bug Fix

• Fixed so Get call log details API returns call logs of blind transfers 

  • GET /v2/phone/call_logs/{callId}