Privacy and security are priorities for Zoom and we are focused on strengthening protections on our users’ data.
Starting March 01, 2022, Zoom will not display email addresses for users flagged as guests from API responses unless they meet any of the conditions listed below. You will continue to see the email addresses of users on your own account, as usual.
You will continue to see the email addresses for users flagged as guests included in Zoom API responses under the following conditions:
If the participant entered their email address into the meeting or webinar registration flow, then it will be shown for that specific meeting/webinar
If the host provided the participant’s email to Zoom in the following ways:
If the participant is on the calendar invitation or event using one of Zoom’s calendar integrations (Outlook or Google Calendar)
If the participant has externally authenticated using an authentication system provided by the host
If the participant email was entered with the “Allow authentication exception” option under “Only authenticated users can join…”
If the participant’s email was entered using the Breakout Rooms assignment feature or “Allow authentication exception” to Breakout Rooms feature
If you import a CSV file for panelists and attendees of a webinar
Actions you may need to take to avoid breaking changes
This may cause breaking changes to your integration if you rely on any email string value, such as email, participant_email, or user_email and the participant’s email address is not available to you.
For example, if you have code dependent on the user_email value in the Get Past meeting participants API response and the participant is a guest, external, or an anonymous participant, you’ll receive an empty value. You’ll have to update your code to properly handle use cases such as these.
Affected APIs & Events
This change affects the following APIs and events.
List archived files
Get meeting archived files
List meeting participants
List meeting participants QoS
Get meeting participant QoS
List webinar participants
List webinar participants QoS
Get webinar participant QoS
Get Zoom meetings client feedback
Get post meeting feedback
Get post webinar feedback
List meeting registrants
Get a meeting registrant
Get past meeting participants
List past meeting’s poll results
Get meeting participant report
Get meeting poll reports
Get webinar participant reports
Get webinar poll reports
Get webinar Q&A report
List webinar participants
List webinar registrants
Get a webinar registrant
Get webinar absentees
List past webinar poll results
List Q&A of past webinar
Event Subscriptions (Webhooks)
Recording Archive Files Completed
Participant/Host joined meeting
Participant/Host left meeting
Participant joined a waiting room
Participant left a waiting room
Participant was admitted into a meeting
Participant was put in a waiting room
(Webinar) Participant Joined
(Webinar) Participant Left
See also: March 2022 FAQ on reporting changes.
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